Terms & Conditions

General Overview

  • These terms & conditions apply to any work done for the Client by the Freelancer (Tania Charles).
  • The Client is under no obligation to offer the Freelancer work; neither is the Freelancer under any obligation to accept work offered by the Client.
  • The Freelancer will provide service(s) as mutually agreed, confirmed in writing by the Client.
  • The work will be carried out unsupervised at such times and places as determined by the Freelancer, using her own equipment.
  • The Freelancer does not subcontract work.
  • The Freelancer confirms that she is self-employed, is responsible for her own income tax and National Insurance contributions and will not claim benefits granted to the Client’s employees.
  • The Freelancer confirms that she is not VAT registered.


  • The Freelancer will request a sample of the Client’s work in order to provide a quotation. The sample should accurately reflect the standard of the Client’s work.
  • The quotation is based on the information provided by Client and the Freelancer’s assessment of the work required.
  • The quotation is for one pass of proofreading, unless stated otherwise. If the Client requires their work to undergo a second pass of proofreading, this will be a new job and subject to a new agreement.
  • The quotation is valid for 30 days from the date shown on the quotation.

Fees & Payment

  • The completed work will be delivered on or before the date agreed, for the agreed fee, which will be based on the description of the work required and the brief, both supplied by the Client.
  • If, on receipt of the item to be worked on or at an early stage, it becomes apparent that significantly more work is required than had been anticipated in the preliminary discussion/brief, the Freelancer may renegotiate the fee and/or the deadline.
  • Similarly, if, during the term of the Freelancer’s work, additional tasks are requested by the Client, the Freelancer may renegotiate the fee and/or the deadline.
  • The Client will pay the Freelancer a fee per 1,000 words OR per hour OR an agreed flat fee for the job.
  • The Client will reimburse the Freelancer for agreed reasonable expenses over and above usual expenses incurred in the process of editorial work.
  • If the project is lengthy, the Freelancer may invoice periodically for completed stages.
  • Unless agreed otherwise at the outset, payment will be made within 30 days of receipt of the Freelancer’s invoice, according to the Late Payment of Commercial Debts (Interest) Act 1998 (amended 2002 and 2013).
  • Payment is accepted by bank transfer in British pounds.


  • The Freelancer will do her utmost to provide a high-quality service; however, perfection cannot be guaranteed.
  • The Freelancer is not responsible for the factual accuracy or content of the Client’s project.
  • The Freelancer cannot accept responsibility or be held liable for errors and consequential losses or costs incurred as a result of any errors in relation to the Client’s work, whether direct, indirect or otherwise.
  • The Client is ultimately responsible for checking and approving the work returned by the Freelancer.


  • If a job is cancelled by the Client after work has begun, a pro-rata fee will be charged, based on the proportion of the work that has been completed (or, if an hourly payment rate has been agreed, on the number of hours worked).
  • If the Client pays a deposit, it is non-refundable, unless the Freelancer cancels the job, in which case it will be refunded either in full or on a pro-rata basis, depending on the amount of work completed.
  • Either the Client or the Freelancer has the right to terminate a contract for services if there is a serious breach of its terms.
  • In the unlikely event that the Client is affected by extraordinary or difficult circumstances that cause cancellation or delay (e.g. family crisis, illness, etc.), the Client should contact the Freelancer to discuss the terms of the cancellation policy. The Freelancer aims to be fair and helpful at all times.
  • If the Freelancer is affected by similar extraordinary or difficult circumstances that cause cancellation or delay, the Freelancer will contact the Client in writing at the earliest opportunity and will do her best to renegotiate the time frame of the project or find an alternative supplier of proofreading services.


  • Any content created by the Freelancer as part of the proofreading process will become the copyright of the Client, unless agreed otherwise.


  • The nature and content of the work will be kept confidential and not made known to anyone other than the Client and its contractors without prior written permission.

Acknowledgements in Published Works

  • There is no requirement for the Client to acknowledge the Freelancer in their work. However, if the Client wishes to do so, written permission should be obtained from the Freelancer first.

Promotional Material

  • The Freelancer may use the Client’s name and testimonial in her promotional material, unless agreed otherwise.

Data Protection

  • The information that the Client and the Freelancer may keep on record is covered by the terms of the General Data Protection Regulation. No more such information will be held than is necessary, at any time, to comply with those terms and with any compliance statement or privacy policy published by the Client and/or the Freelancer. Both the Client and the Freelancer agree that, where consent is required to hold or process such data, such consent has been requested and obtained and both facts can be demonstrated. Either may view the other’s records to ensure that they are relevant, correct and up to date.

Legal Jurisdiction

  • This agreement is subject to the laws of England and Wales, and both Freelancer and Client agree to submit to the jurisdiction of the English and Welsh courts.